FREQUENTLY ASKED QUESTIONS

Yes, all luxury goods and items we have are genuine and original. To verify the authenticity of a luxury bag, you can check for specific details such as brand markings, stitching quality, materials used, hardware, and serial numbers. We also offer authentication on our items with our team of luxury experts. More info here.

  • Maya
  • Visa & Master credit cards
  • Gcash
  • Bank transfer on major banks

Only the shipping fee.

No as all prices are final. However, you may join our mailing list to get updated on future promos and discounts. Sign up now.

In the event that the luxury bag you receive is damaged or significantly differs from the description provided during the live selling session, please contact us immediately at support@luxeliveexchange.com.

Yes, strictly by appointment only. Please email visit@luxeliveexchange.com.

Yes, we would love you to be part of Luxe Live Exchange! Please see consignment process here or email us at consign@luxeliveexchange.com.

Still need help? Send us a note.